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Though fake technical support phone calls started appearing a few years ago, one of our home IT support clients recently had a call from someone claiming to work at Microsoft.
If you're not aware of this scam, the basic reason for the call is that you have "viruses and problems with your computer". They'll likely give you a website link which downloads and installs an application that shows 'the problems' before offering to remove and fix the issues - for a fee of course.
Luckily our client involved has a Mac, so with the mentions of Microsoft and Windows was quick to pick up on the situation, but looking online others haven't been so lucky.
Microsoft (or Apple for that matter) don't have access to your computer, so stay alert and put the phone down if you get a similar call. And if you are having any real IT problems, give us a call.
Posted by Chris Cooper
